For hosting providers
How to reply to reviews of your company on its behalf.
What a representative can do
- Reply to reviews of their company on its behalf, one reply per review; the reply can be edited.
- Replies are marked representative of …, and the company page shows Provider representative on the site.
- Get emails about new reviews — optional, switched on in the account.
- See in the account the reviews awaiting a reply.
What a representative cannot do
- Delete, hide or edit reviews — good or bad.
- Rate their own company, vote for its plans or on the helpfulness of reviews about it.
- Buy a place in the catalogue or rating — nobody can, see “How we work”.
Replies are published right away. A reply with rudeness, advertising or a customer’s personal data is hidden by a moderator — you will see a note and can edit it.
How to become a representative
- Sign up with an email address on the company’s domain — for example, support@your-hosting.com — and confirm it.
- Write from that address to info@search-host.com: the company name and a link to its website.
- We will check that the address belongs to the company and switch access on — usually within a couple of working days.
The employee has no address on the company’s domain? Have the company’s official address send the request and name the account to connect.
Wrong prices or plans?
We take prices from your website and check them every night. If something differs, write to info@search-host.com and we will fix it.